Happy to share that I had recently conducted a training program on Managerial and Business Communication Skills for a Leading IT organization in Bhubaneswar.
About 60 Managers and Team members with 5-25 years of experience and leading multiple large teams in Client Facing Roles, Account Management, Account Growth, Project delivery, critical support function roles like HR, Admin etc. participated in the program, which was covered in 3 batches.
Key topics handled were:
· Assertive, Proactive and Positive Communication
· Client Interaction Etiquettes
· Direct and Indirect Communication
· Active Listening and Professional Documentation
· Influencing Skills
Sharing some pics of the program and the fabulous feedback from participants.
